Several Windows users have been reaching us with questions afterwards they brought the Metro Exodus game from Steam and are unable to play it. Most afflicted users are reporting that the game crashes with the "FATAL: Metro Exodus – A crash has been detected by BugTrap" immediately subsequently the initial loading screen. The vast majority of users that are encountering this outcome are well over the minimum organisation requirements when it comes to their organisation hardware. The event is not sectional to Windows 10 as information technology'southward too encountered on Windows 7 and Windows 8.

What's causing the "FATAL: Metro Exodus" error on Windows?

We investigated this item event by looking at various user reports and by trying out the different repair strategies that are recommended by other afflicted users that also encountered this problem. As it turns out, several different scenarios might lead to the apparition of this issue. Here are several culprits that might be responsible for this fault message:

  • Affected game cache integrity – As it turns out, this result can too occur due to an inconsistency with the game files of the game. Several affected users that we're struggling to resolve this issue have reported that they managed to resolve the issue by triggering a cache integrity verification using the Steam properties carte.
  • Ansel Disharmonize issue – If you're using an Nvidia GPU in conjunction with Ansel to record your in-game footage, chances are the game is crashing whenever intro files are being called. If this scenario is applicable, you should be able to resolve the issue by removing the 3 intro files that are existence called and disabling NVCameraConfiguration from Ansel Settings.
  • DirectX inconsistency – Co-ordinate to several user reports, this issue can too occur due to an inconsistency with the DirectX version. Newer GPU cards tend to have bug with DirectX 11 in Metro, while older models are quite unstable with the latest DirectX version. In this case, you tin resolve the issue past irresolute the active DirectX version.
  • GeForce Feel overlay interference – If you're using GeForce Experience and its overlay is active, there's a high take chances that the event is occurring because Metro doesn't like applications that force their overlay on top of the game screen. In this scenario, you can resolve the consequence by uninstalling GeForce Experience.
  • ROCCAT Mouse Driver interference – If you're using a Roccat driver for your mouse, the driver is likely causing the startup crash of Metro Exodus. We managed to place dozens of user reports that claimed this driver was responsible for the crash. In this example, you can resolve the trouble past uninstalling the Roccat driver and using the generic commuter.

If you lot're currently encountering this consequence and you're looking for a prepare capable of allowing you to play Metro Exodus without interruption, this article will point you towards several different troubleshooting strategies. Down beneath, you'll find instructions to several repair strategies that other afflicted users have successfully used to resolve the "FATAL: Metro Exodus – A crash has been detected by BugTrap"

To remain as efficient equally possible, nosotros advise you to follow the potential fixes below in the same order that nosotros ordered them in (via efficiency and difficulty). Somewhen, you lot should stumble upon a gear up that will be constructive in resolving the issue co-ordinate to the scenario in which you're encountering the effect in.

Let's begin!

Method i: Verifying cache integrity (Steam only)

As it turns out, one culprit that might trigger this particular crash is an inconsistency with the game files of Metro Exodus. Several affected users that were also struggling to resolve this error message accept reported that the issue was resolved later on they verified the integrity of the file cache via the Steam Card.

This will not utilise to every user since you can merely follow the instructions below if you got the game via Steam. If y'all purchased the game from Epic shop, skip directly to the next method below.

Here's a quick guide on verifying the file cache integrity of Metro Exodus:

  1. Open your Steam client and go direct to the Library tab from the list of available options. Next, right-click on Metro Exodus from the list of available games and cull Properties from the newly appeared context menu.
    Opening the Properties screen of Metro Exodus
  2. Once you're inside the Properties screen of Metro Exodus, go to the Local Files tab and click on Verify Integrity of the Game File.
    Verify the integrity of game files
  3. Wait until the process is complete, then restart your Steam client, launch the game again and see if the inconsistency has been fixed.

If you're still encountering the "FATAL: Metro Exodus – A crash has been detected by BugTrap"fault, move down to the next method beneath.

Method 2: Removing Intro Callers (if applicable)

Every bit information technology turns out, this particular result can occur due to an inconsistency having to do with some intro callers that are crashing the game whenever the intro screen, the credit or the legal agreement screens are displayed. Upon investigating the issue, information technology turns out that this particular issue only occurs with Nvidia GPUs with users that are actively using Ansel as the default way to record in-game footage.

Several affected users that were also encountering this consequence have reported that the event was resolved one time they removed 3 files from the primary game folder (credits.webm, intro.webm and legal.webm) and disable the NVCamera of Nvidia Ansel.

If this scenario is applicable (you're using Answer with an Nvidia GPU when encountering the error), follow the instructions beneath to remove the 3 intro callers causing the issue and disable the NVCameraCOnfiguration:

Annotation: Keep in mind that this fix will allow you to play Metro Exodus while recording the gameplay with Ansel. But if you're looking to eliminate the conflict, you lot tin simply uninstall Ansel and drift to a similar utility that supports Nvidia GPUs.

  1. Brand certain that every instance of Metro Exodus is completely airtight.
  2. Navigate to the default location of your Metro Exodus game installation. Once you get in that location, expect for the following three files:
    credits.webm intro.webm legal.webm
  3. Once all three files are selected, right-click on one of them and choose Delete from the newly appeared context menu.
    Deleting the intro files causing the crash
  4. Once the 3 files have been dealt with, navigate to the following location to adjust the NV Camera Configuration settings:
    C:\Program Files\NVIDIA Corporation\ Ansel\Tools\NVCameraConfiguration.exe

    Annotation: This is the default location of Ansel. Merely if you lot installed information technology in a custom location, navigate there instead.

  5. Double-click on NVCameraConfiguration.exe and go down to Ansel Status. In one case you're there, change the status to Disable and click Save.
    Changing the configuration of Ansel Status to Disabled
  6. Start the game again and see if the crash is resolved.

If yous're nonetheless encountering the "FATAL: Metro Exodus – A crash has been detected by BugTrap"the error a brusk time afterwards you launch the game, move down to the adjacent method below.

Method 3: Using a Different DirectX version

As a lot of afflicted users are reporting, this detail issue is often confirmed to occur due to an inconsistency having to do with DirectX 12. The developers of Metro Exodus have patched this problem several times now, simply some users are still encountering these types of crashes with certain PC configurations.

This problem is typically reported to occur on PCs that use two GPUs (SLI or CrossFire).

Once cure-all for all bug related to DirectX 12 is to merely make the switch to Direct X 11. If the problem ix DirectX related, the crash with occur after the settings carte (when the game-world is generated), so you can easily access the game settings and make the switch to DirectX12.

Sure, at that place volition be a downgrade in graphics since you won't be able to apply the latest lighting technology, but at to the lowest degree yous'll be able to play the game.

If this scenario is applicable, hither's a quick guide on adjusting the game settings and then that it uses DirectX 11 instead of DirectX 12:

  1. Open the Metro: Exodus and wait for the initials screen to laissez passer. In one case you meet the starting bill of fare, select Options.
    Accessing the Options Carte of Metro Exodus
  2. Once you're inside the Options menu, select the Video category from the list of available entries.
    Accessing the Video options of Metro Exodus
  3. Within the Video Options menu, move down to the bottom of the screen and arrange the DirectX to DX 11 and save the new configuration.
    Changing the default DirectX to DX 11 in Metro Exodus

    Notation: If you're already using DirectX 12, change the setting to DirectX 11.

  4. Restart the game and start the game to see if the issue is yet occurring. If the same "FATAL: Metro Exodus – A crash has been detected by BugTrap"error is nonetheless actualization, motility down to the adjacent method below.

Method 4: Uninstall GeForce Feel (if applicative)

Equally several affected users are reporting, this particular upshot tin also occur due to an overlay event caused by GeForce Experience. According to various user reports, you might experience the "FATAL: Metro Exodus – A crash has been detected by BugTrap"mistake due to the fact that Metro Exodus doesn't play well with applications that insist on having overlays on the screen -which GeForce Feel insists on doing.

If you lot're using GeForce Experience, chances are you will be able to resolve the issue by uninstalling the utility using Programs and Features. Hither'due south a quick guide on doing this:

  1. Press Windows central + R to open up up a Run dialog box. Then, inside the text box, type "appwiz.cpl" and press Enter to open the Programs and Features screen.
    Type appwiz.cpl and Press Enter to Open up Installed Programs List
  2. In one case you're within the Programs and Features window, scroll downwards through the list of applications and locate Nvidia Feel. After you manage to locate the list, right-click on it and cull Uninstall from the newly appeared context menu.
    Uninstalling the electric current version of Nvidia Experience
  3. On the side by side screen, follow the on-screen instructions to consummate the uninstallation, then restart your reckoner.
  4. Once the adjacent startup sequence is complete, launch the game again and run into if the issue is now resolved.

In the outcome that the "FATAL: Metro Exodus – A crash has been detected by BugTrap"error is even so occurring, move downward to the adjacent method below.

Method 5: Uninstall ROCCAT Mouse Driver (if applicable)

If you lot're using a mouse that is actively using the Roccat commuter, it's very probable that the startup crash y'all're encountering when trying to play Metro Exodus is caused by a driver inconsistency.

Several Windows 10 users that we're encountering the "FATAL: Metro Exodus – A crash has been detected by BugTrap"error have reported that they managed to get information technology resolved by using the Settings menu to uninstall the Roccat mouse driver. As it turns out, the generic drivers that will exist used instead will not produce the aforementioned error message.

Here'south a quick guide on uninstalling the conflicting Roccat Mouse drivers:

  1. Printing Windows cardinal + R to open up a Run dialog box. Then, type "ms-settings:appsfeatures" inside the text box and press Enter to open upward Apps & Features tab of the Settings app.
    Accessing the Apps & features settings screen
  2. Once you're inside the Apps & features tab, scroll downwardly to the correct-hand section and locate the ROCCAT Kone XTD Mouse Driver. When you see information technology, right-click on information technology and cull Uninstall from the newly appeared context carte du jour.
    Uninstalling the RCCAT Mouse commuter
  3. Confirm by clicking Uninstall over again, then follow the on-screen prompts to complete the uninstallation.
  4. In one case the process is consummate, restart your estimator and see if the consequence is resolved at the next system startup.